Skip to main content

Staff Profile: Troy Graham

What inspired you to pursue a career in insolvency?

It spins back to university days. We had one elective, an insolvency law elective, and the professor was quite an eccentric sort of guy. A lot of people wanted to take his course because he made it really interesting and had a quirky side, too. So I did that, as part of my Commerce/Law degree.

Straight out of university, I took the traditional route and worked in a law firm. While I was there, I realised that while I enjoyed the work, it wasn’t really my niche.

So, I decided to do straight accounting in business services, and found that wasn’t really for me either. Then I thought, what’s something that can mix a bit of column A and column B? And that’s where I found insolvency. I also remembered my experience of that insolvency course, and I guess you could say I found my calling.

I’ve been in insolvency since 2009, so almost 16 years now, and I still find it interesting. You learn something new every day.

What does having worked in the accounting and law space help you bring to your insolvency work?

By working in business services before entering insolvency, I’ve learnt to appreciate that everyone has a story. Divorces, family deaths, and other factors can affect the numbers on a page, but sometimes, they just don’t get explored.

Insolvency allows you to get to know a person’s story. You get a complete, rounded picture of their scenario, not just the numbers on a page.

What professional achievement are you most proud of?

One of the more rewarding matters I worked on was a business trading profitably with approximately 40 staff, but it was crippled by COVID debt.

The landlord’s debt hindered the business operations as they tried to service it, limiting them from undertaking new projects that would expand the business.

We put them through a small business restructure. While they had to pay a portion of the debt back, it allowed them to free themselves from that legacy debt and push off and expand their operation.

Now they have 80 staff and tripled their turnover, all because of a simple process that we implemented through a small business restructure.

The landlord is also better off because they are now leasing more space from them. While the restructuring process was a hard pill to swallow, the outcome benefited all parties, not just the client we were working with.

That’s one of the more recent matters that I’ve been quite proud of because you’re not just hurting a lot of creditors to benefit one party. The restructure benefited all parties.

The insolvency process is not there to punish a particular party. It’s there to draw a line in the sand, move forward, allow everyone to know where they stand, and move on with life instead of keeping the ghosts of the past alive.

What have you learned from a colleague that’s made you better at your job?

Going back to what we were discussing, and this is from one of my original bosses, numbers on a page are one thing, but understanding the story behind them is another. You’ve got to take it all in. You can’t just decide based on one particular set of circumstances.

I listen to the client, am empathetic, and do not necessarily judge someone too quickly. Everyone’s got their story. Sometimes, by speaking to the person and understanding their scenario, something that might seem so insignificant to them could be the game-changer. That “insignificant” piece of information they divulge because of the time spent getting to know their scenario is the piece of the puzzle that you need.

What is a book or podcast that’s influenced you most recently?

This was the question I was actually dreading the most!

With two boys, three and five, life is hectic at the best of times, and sometimes their social calendar dictates mine. I spend a lot of time in the car, typically with kids, so I can tell you every Wiggle song!

I used to be fascinated by the storylines in Boston Legal, but that was a long time ago. To be honest, with two kids, I don’t have much time for podcasts or books at the moment.

I’ll share a little story, though. I love playing golf. That’s my sport. Obviously, since having two boys, four hours out of the house on a weekend is a luxury.
 
For Christmas, I bought them some golf clubs as a way to potentially get back out on the course. I’ve got them practicing their swing already, hoping that if I can get them into the sport, maybe I can get back to it as well!

CONTACT US

Continue reading

Staff Profile: Travis Pullen

How did you get into insolvency and restructuring?

I’ve always been pretty good with numbers. At school, I probably would have ended up in either engineering, accounting, or economics. It was always going to head that way.

When I was in Year 11, the biggest employer in my hometown in the Riverina, a massive canning factory called Letona went under. Hundreds of people lost their jobs, friends had to move away, and there was a lot of disruption. It really got me thinking: why do companies fail? What could have been done to stop it?

Around the same time, my dad was made redundant too, which pushed me even more toward using my skills to help businesses.

I went to university to study accounting, took up an insolvency law elective in second year, and thought, “this is fate.” I also started working part-time with Woodgate and Co in Sydney, and the rest is history.

What professional achievement are you most proud of?

I think there are small proud moments along the way, you need those to keep going. But purely personally, it was the day I hung out my own shingle.

At about 35, I had my liquidator license, had just moved to Brisbane, and didn’t have much of a network. In January 2014, I started my own little practice, TJP Advisory. It was humbling, terrifying, exciting, all of it. I’ve still got a photo of me in front of my first sign, in a suit, hanging my certificates on the wall. Even put magazines out in the waiting room, even though no one came in! But it was a leap of faith I’m really proud of.

What’s the best piece of advice you’ve received?

Apart from my woodwork teacher’s classic “measure twice, cut once,” it’s something one of my first bosses told me: do a good job, a diligent job, and the work will keep coming.

It’s not about flashy sales tactics. It’s about doing the hard yards and building a strong reputation for doing good work. That’s pretty much how I’ve approached my career.  

What’s the most rewarding part of your work?

Turning businesses around.

Helping a business complete a small business restructure or a deed of company arrangement, saving jobs, keeping businesses alive, that’s incredibly rewarding. Even if the outcome isn’t always perfect, sometimes just lifting the burden from directors and helping them sleep at night again is a big win. Stress affects everything your health, marriage, family life, so being able to help relieve that is something I’m really proud of.

Are there any books or podcasts that have influenced you recently?

I’ll be straight up! I don’t do podcasts or inspirational books much. I’ve never really been into that mentor stuff either.

When I read, it’s usually fiction for escapism. I love the Jack Reacher or Harry Bosch type characters who are righteous but sometimes operate on the edge. It probably helps me relax more than anything and lets me do my job better.

CONTACT US

Continue reading